Get Help

Things we Don´t help With

Our service provide a Bitcoin wallet directly connected to Bitcoin network. Since Bitcoin is a free public service running on its own system there are a few things we can not help you with and will not help you with such as:
  • General Bitcoin Questions
  • Bitcoin Transaction has not arrived at the destination
  • Where to sell or buy bitcoins
  • Problems with 3rd party services
  • Slow / Unconfirmed transactions
  • Other Bitcoin Transaction Questions
  • Bitcoin Bug Reports - Please open an Issue on github

Things we Do help With

  • General account Questions
  • Help with IPN and API configurations

Important notise: payment.direct wallet transfer from user to user are instant and NONE REFUNDABLE and CAN NOT be reversed.

If you have a legit question or need help to your account you can contact us on email contact@payment.direct
You will recieve a responce Monday to Friday within one working day.

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